A free-lance writer, I have been an RMACS client for fifteen years. From the beginning, Randy McMillan has helped me with every aspect of my computer ownership and use, from selecting the right new equipment, installing it and integrating it with my existing system, to trouble-shooting, and to repairs, if needed. I travel extensively, and Randy has solved problems for me, wherever I am, in record time. RMACS backs up my data in several ways. My computer and its contents are my entire business. I can’t afford to lose any data and historic records, and be without use of the machine. The knowledge that Randy and now, his very capable associate Dana, are looking after my computer and me, is very comforting. They are smart, skilled, intuitive professionals. I count on them implicitly. and I cannot recommend them highly enough.

I am pleased to endorse the services of Randy and Dana at RMACS, LLC. I have peace of mind knowing that they will take care of all my computer issues. Randy has been my IT guy for years, and has always taken great care of me. Solid, reliable IT service from nice people. Can't beat it.

If you want the best in Apple tech support, get Randy. In several years’ experience, I have found Randy to be quick on the response, knowledgeable, technically adept and on top of developing Apple technologies. While doing his thing, Randy makes a point of explaining his actions (in easy-speak) and, importantly, gently teaching his clients how to avoid problems in the future. Randy is eager to please, and ardent to show clients how to make their use of Apple technologies as pain-free and productive as possible. He meticulously follows up on his actions, constantly seeking users’ responses. He is eager to tweak his efforts, if necessary, for ultimate customer satisfaction. I have seen that his professional thoroughness applies to his office-based clients with multiple computers/users as well as home-based free-lancers, like me.